Microsoft 365 Messaging

Introduction

This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for IT Professionals who deploy and manage the messaging infrastructure for Microsoft 365 in their organization.

Objectives

• Configure and manage the transport pipeline
• Manage and troubleshoot mail flow and transport issues
• Manage message hygiene and compliance
• Manage authentication for messaging
• Configure organizational settings and sharing
• Manage mobile devices
• Manage role-based permissions
• Create and manage recipient objects and resources
• Plan, implement and troubleshoot public folders
• Plan a hybrid environment
• Perform mailbox migrations
• Deploy and troubleshoot a hybrid environment

Student profile

The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

Prerequisites

This course is designed for persons who are aspiring to the Microsoft 365 Messaging Administrator role.

Course Materials

Students will receive a copy of the official Microsoft documentation digitally.

Methodology

This is an active and participatory course through demonstrations, practical exercises and user analysis of all theoretical topics taught by the trainer to address real cases of the related product.

The trainer will also use different dynamics that allow group work in the classroom, such as challenges, assessment tests and actual cases to prepare for the associated Microsoft certification exam, if that is the case.

Certification

This course is certified by Microsoft®.

The evaluation is continuous, based on group and individual activities. The instructor will give constant feedback to each participant.

After the course, participants will complete an evaluation test that they must pass with more than 75% correct answers. They will have one hour for its completion.

The conditions for additional certification services are subject to the terms of the license owner or the approved certification authority.

Accreditation

A Certificate of Attendance will be issued only to students with an attendance of more than 75% and a Diploma of Achievement if they also pass the evaluation test.

MS 203 | MS203 | MS-203 

Microsoft 365 Messaging

1. Managing the Transport Pipeline

• Overview of Transport Services
• Configuring Message Transport
• Managing Transport Rules

2. Managing and Troubleshooting Mail Flow

• Managing Mail Flow
• Troubleshooting Mail Flow
• Troubleshooting Transport Issues
• Troubleshooting with Logs

3. Managing Message Hygiene

• Planning for Message Hygiene
• Managing Anti-Malware and Anti-Spam Policies
• Managing Advanced Threat Protection with Defender for Office 365

4. Managing Compliance

• Messaging Compliance in the SCC
• Messaging Compliance in Exchange
• Managing Exchange Online Archiving and Auditing
• Managing Content Search

5. Managing Organizational Settings

• Managing Authentication for Messaging
• Configuring Organizational Settings
• Configuring Organizational Sharing

6. Managing Mobile Devices

• Mobile Device Mailbox Policies
• Managing Mobile Device Access

7. Managing Role-Based Permissions

• Managing Admin Roles
• Managing User Roles
• Exchange Setup – RBAC and AD Split Permission

8. Managing Recipient Objects and Resources

• Exchange Recipients
• Creating and Managing Exchange Recipients
• Managing Email Addresses, Lists, and Resources

9. Managing Public Folders

• Planning the Public Folder Hierarchy
• Implementing and Managing Public Folders
• Troubleshooting Public Folders

10. Planning a Hybrid Environment

• Exchange Hybrid Deployment Requirements
• Planning to Run the Hybrid Configuration Wizard

11. Performing Mailbox Migrations

• Planning Mailbox Migrations
• Performing IMAP Migrations
• Performing Cutover and Staged Migrations
• Performing Advanced Migrations

12. Deploying and Troubleshooting a Hybrid Environment

• Deploying and Managing an Edge Transport Server
• Configuring a Hybrid Deployment using the HCW
• Implementing Advanced Hybrid Functionality
• Troubleshooting Hybrid Deployments