{"id":22106994,"date":"2022-08-16T07:09:01","date_gmt":"2022-08-16T11:09:01","guid":{"rendered":"https:\/\/netmind.bts.com\/en\/?p=85005"},"modified":"2025-02-24T17:24:33","modified_gmt":"2025-02-24T16:24:33","slug":"perspective-mapping-a-technique-to-put-people-at-the-center-of-the-process-en","status":"publish","type":"post","link":"https:\/\/netmind.net\/en\/knowledge-center\/perspective-mapping-a-technique-to-put-people-at-the-center-of-the-process-en\/","title":{"rendered":"Perspective mapping: a technique to put people at the center of the process-EN"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"22106994\" class=\"elementor elementor-22106994\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63011c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63011c3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-285f962\" data-id=\"285f962\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d53f24 elementor-widget elementor-widget-text-editor\" data-id=\"6d53f24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Since we launched the\u00a0<a href=\"https:\/\/www.linkedin.com\/groups\/9094039\/\" target=\"_blank\" rel=\"noopener\">Spanish-speaking Change Management Community<\/a>\u00a0at Netmind, we want to contribute to ensuring that the necessary changes in organizations are approached with a human perspective, focusing on people, who are the key lever to guarantee the success of the change.<\/p><p>That is why, on this occasion, we want to share the <b>Perspective Map technique <\/b>used in Lean Change Management. The practice seeks to <b>share the particular vision that people have of change and thus be able to identify blind spots <\/b>and generate a deeper and more complete understanding of the impacts of change.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c4161f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9c4161f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f9b9b9\" data-id=\"5f9b9b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eade5e5 elementor-widget elementor-widget-heading\" data-id=\"eade5e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is a perspective map, and what is it used for?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdcfe2f elementor-widget elementor-widget-text-editor\" data-id=\"cdcfe2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Perspective Mapping is <b>a technique for generating conversation and shared understanding about the impact of change in a healthy way<\/b>.<\/p><p>It aims to bring to the table the different views and opinions of the people impacted by the change. But, above all, this method seeks to<b> eliminate the blind spots that may exist about the change<\/b>. This generates a greater understanding of what may be happening, empathy, and alignment.<\/p><p>Specifically, the perspective map proposes to talk about the things driving change and the things that are taking us away from it.<\/p><p>The Perspective Map will encourage us to discuss what we like and don&#8217;t like, how we face changes, or any particular situation the organization is going through). We use the resource of the first person to reflect on what we believe we are doing well and what we believe should be improved.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dfee9a elementor-widget elementor-widget-image\" data-id=\"1dfee9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"812\" src=\"https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/TS-Change-Perspective-Netmind-scaled-1-1024x812.jpg\" class=\"attachment-large size-large wp-image-85008\" alt=\"\" srcset=\"https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/TS-Change-Perspective-Netmind-scaled-1-1024x812.jpg 1024w, https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/TS-Change-Perspective-Netmind-scaled-1-300x238.jpg 300w, https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/TS-Change-Perspective-Netmind-scaled-1-768x609.jpg 768w, https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/TS-Change-Perspective-Netmind-scaled-1-1536x1217.jpg 1536w, https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/TS-Change-Perspective-Netmind-scaled-1-2048x1623.jpg 2048w, https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/TS-Change-Perspective-Netmind-scaled-1-600x476.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-81b3559 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"81b3559\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7750efd\" data-id=\"7750efd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1467dbc elementor-widget elementor-widget-heading\" data-id=\"1467dbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">When to use a perspective map? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aa98bd elementor-widget elementor-widget-text-editor\" data-id=\"2aa98bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span data-preserver-spaces=\"true\">When you see the momentum for change has stopped and people are demotivated.\u00a0<\/span><\/li><li><span data-preserver-spaces=\"true\">When you notice that there is misalignment between people\u00a0\u00a0<\/span><\/li><li><span data-preserver-spaces=\"true\">When you detect that people don&#8217;t know why they do what they do.\u00a0\u00a0<\/span><\/li><li><span data-preserver-spaces=\"true\">To integrate teams working in silos\u00a0<\/span><\/li><li><span data-preserver-spaces=\"true\">To bring to the surface organizational dynamics that need to be changed.\u00a0<\/span><\/li><li><span data-preserver-spaces=\"true\">And when you feel it is necessary to generate transparent and productive conversations.\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e0c0961 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0c0961\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa997fb\" data-id=\"fa997fb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5498369 elementor-widget elementor-widget-heading\" data-id=\"5498369\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to use a perspective map?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27bb391 elementor-widget elementor-widget-text-editor\" data-id=\"27bb391\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The version presented in the <a href=\"https:\/\/netmind.net\/en\/course\/lean-change-agent\/\" target=\"_blank\" rel=\"noopener\">Lean Change Agent<\/a> workshop is simple. It consists of asking people what they like and dislike about change, giving them a moment to reflect on it, write it down and share it visually, organizing the information in columns, and then converge and see which similar ideas emerge, which are new or which surprising.<\/p><p>A more elaborate version of this technique is to have predefined specific topics to discuss and organize them into columns, for example, &#8220;ways of working&#8221;, &#8220;communication&#8221;, &#8220;quality of work&#8221;, &#8220;impact on people&#8221;, etc.<\/p><p>The idea is to visualize the group of people who are responding, for example, &#8220;teams&#8221;, &#8220;managers&#8221;, &#8220;directors&#8221;, and try to understand what they think and feel, making a systemic reading of the organization since each one will answer from their perspective and the perspective of their role.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9781f81 elementor-widget elementor-widget-image\" data-id=\"9781f81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"567\" src=\"https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/mapa-de-perspectivas-2-1024x567.png\" class=\"attachment-large size-large wp-image-85009\" alt=\"\" srcset=\"https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/mapa-de-perspectivas-2-1024x567.png 1024w, https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/mapa-de-perspectivas-2-300x166.png 300w, https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/mapa-de-perspectivas-2-768x425.png 768w, https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/mapa-de-perspectivas-2-600x332.png 600w, https:\/\/netmind.net\/wp-content\/uploads\/2022\/08\/mapa-de-perspectivas-2.png 1134w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee7d778 elementor-widget elementor-widget-text-editor\" data-id=\"ee7d778\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This <b>Perspectives Map can be read both vertically and horizontally.<\/b> It can also be read diagonally.<\/p><p>Continuing with the metaphor, it is a map that can take us to unknown places, allowing us to get to know new grounds.<\/p><p>Learning new things is always by first feeling interested and then being encouraged to explore.\u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ac8e24 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ac8e24\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-70493b7\" data-id=\"70493b7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e464e5b elementor-widget elementor-widget-heading\" data-id=\"e464e5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to use a Perspective Map well?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-337c092 elementor-widget elementor-widget-text-editor\" data-id=\"337c092\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The most important thing about this type of session is not the technique. It never is; therefore, that should not be the focus.<\/p><p>The techniques are a means to an end; in the case of change management, <b>it is for people to adopt new ways of working<\/b>. In other words, they change their behavior, and that is because they have learned something new. <b>To change, you have to learn<\/b>.<\/p><p>The focus must be on generating an environment of security and trust to encourage people to share their thoughts.<\/p><p>This technique, in the end, is about that: getting to know different perspectives. What for? To realize something we did not know, to broaden our visions and discover new possibilities for action.<\/p><p>Generating an environment of trust is not always an easy task. As facilitators, we must trust the process and the people and guide them through our listening with clarifying, exploratory and powerful questions that generate reflection and learning.<\/p><p>As facilitators, we must <b>start productive conversations that inspire people <\/b>to become motivated and have reasons to take action. We have to help mobilize people to bring about change.<\/p><p>What is certainly not advisable is to miss the opportunity to take action. From what has been discussed, what the participants have realized, and what they have learned, ask yourself: What can be done to improve? How can we move forward? What can we do to feel better in our workplace and that people are at the center of the scene?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Since we launched the&nbsp;Spanish-speaking Change Management Community&nbsp;at Netmind, we want to contribute to ensuring that the necessary changes in organizations are approached with a human perspective, focusing on people, who are the key lever to guarantee the success of the change. That is why, on this occasion, we want to share the Perspective Map technique&hellip;<\/p>\n","protected":false},"author":1032,"featured_media":85019,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22001328],"tags":[],"best_practice":[22001383],"authors_rel":[],"class_list":["post-22106994","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-center","best_practice-lean-change-management-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is Perspective Mapping and what is it used for? - Netmind<\/title>\n<meta name=\"description\" content=\"Discover what the Perspectives Map is and how this technique helps to put the focus on people during a change.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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