{"id":86431,"date":"2023-04-25T09:50:17","date_gmt":"2023-04-25T13:50:17","guid":{"rendered":"https:\/\/netmind.bts.com\/en\/?p=86431"},"modified":"2025-02-24T17:23:13","modified_gmt":"2025-02-24T16:23:13","slug":"the-worlds-worst-company-how-to-manage-change-en","status":"publish","type":"post","link":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/","title":{"rendered":"The world&#8217;s worst company: how to manage change-EN"},"content":{"rendered":"<h6>It was the worst company in the world, and it was the best company in the world \u2026<\/h6>\n<p>Japan&#8217;s incredible boom in the late 1980s is a phenomenon that is difficult to understand for those who did not live through it. It was a major shock with ripples that reached into popular culture, but it was especially evident in industry, especially in the automobile industry.<\/p>\n<figure>\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2487\" height=\"1711\" src=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_6-1-1.jpg\" alt=\"change\" loading=\"lazy\" srcset=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_6-1-1.jpg 2487w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_6-1-300x206.jpg 300w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_6-1-1024x704.jpg 1024w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_6-1-768x528.jpg 768w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_6-1-1536x1057.jpg 1536w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_6-1-2048x1409.jpg 2048w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_6-1-600x413.jpg 600w\" sizes=\"auto, (max-width: 2487px) 100vw, 2487px\"><figcaption>The world&#8217;s worst company: how to manage change | Illustration by Andy Baraja<\/figcaption><\/figure>\n<p>It was the materialization of changes that started at <a href=\"https:\/\/youtu.be\/F5vtCRFRAK0\">Toyota<\/a>, which extended to other Japanese industries and would have unexpected consequences such as being <a href=\"https:\/\/hbr.org\/2016\/04\/the-secret-history-of-agile-innovation\">the origin of what we call Agile<\/a>. The world discovered that Japanese cars were cheaper, more reliable, more fuel efficient and even more attractive than American cars, the largest and most established automobile industry of the time.<\/p>\n<p>Learning how to work in Japan was an obsession, and for General Motors executives an unexpected opportunity arose when Toyota showed up looking for a plant where they could locally assemble their vehicles and thus avoid import tariffs.<\/p>\n<h2>Before the change, it was the worst factory in the world!<\/h2>\n<p>The <strong>GM Fremont Assembly<\/strong> factory in California had a series of characteristics that led to its closure in 1982: a very high absenteeism rate (20% daily), a long series of strikes and labor conflicts, sabotage and even crime problems within the facilities. It was also the factory with <strong>the lowest productivity and quality indexes.<\/strong>&nbsp;&nbsp;<\/p>\n<p>Closed and with its entire workforce laid off, it would have been demolished if <strong>Toyota<\/strong> had not found it to be a magnificent site to begin work on the new joint venture with <strong>General Motors<\/strong>, which they called <a href=\"https:\/\/en.wikipedia.org\/wiki\/NUMMI\">NUMMI<\/a>. It would be Toyota&#8217;s new factory in the United States.&nbsp;<\/p>\n<figure>\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1074\" src=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_3-scaled-1-1.jpg\" alt=\"change\" loading=\"lazy\" srcset=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_3-scaled-1-1.jpg 2560w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_3-300x126.jpg 300w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_3-1024x430.jpg 1024w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_3-768x322.jpg 768w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_3-1536x645.jpg 1536w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_3-2048x860.jpg 2048w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_3-600x252.jpg 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\"><figcaption>The world&#8217;s worst company: how to manage change | Illustration by Andy Baraja<\/figcaption><\/figure>\n<p>In the negotiations for the reopening, the powerful auto union demanded to rehire the factory&#8217;s former workforce. GM thought it was crazy, but despite the troubled history, Toyota was fine with hiring the old workers.&nbsp;&nbsp;<\/p>\n<p>To go ahead with the reopening, Toyota sent many of the new workers (including prominent union members) to Japan, to one of the factories, so they could have first-hand experience of <strong>the way they worked and understand the company&#8217;s culture<\/strong>, which included &#8220;revolutionary&#8221; aspects such as the importance of <strong>applying quality at all times<\/strong>; in a North American type factory, speed of delivery was a priority, so defects were corrected at the end in order not to stop (there were up to 90% of defective cars in some factories, which meant an extra cost to correct problems that could have been fixed earlier and more cheaply).<\/p>\n<h2> Transformation to the world&#8217;s best factory<\/h2>\n<p>Or at least the best in the U.S. at the time turned out to be &#8230; the new Toyota and GM factory.&nbsp;<\/p>\n<p>Upon their return to the United States, the workers began to apply what they had learned and to share it with the rest of the workforce. In addition, a series of changes with a <strong>strong cultural impact<\/strong> were implemented: the same uniformity, no privileges in parking or canteens, decision-making by consensus, breaking down silos, continuous improvement, and rigorously applying quality at all stages.&nbsp;<\/p>\n<p>The Product Backlog <strong>starts to be built before the first Sprint<\/strong> (it is necessary to start planning) and will remain &#8220;in the works&#8221; until the product is considered complete (usually never), or no longer makes sense, is of interest or provides value.<\/p>\n<figure>\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2083\" src=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_2-scaled-1-1.jpg\" alt=\"change\" loading=\"lazy\" srcset=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_2-scaled-1-1.jpg 2560w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_2-300x244.jpg 300w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_2-1024x833.jpg 1024w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_2-768x625.jpg 768w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_2-1536x1250.jpg 1536w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_2-2048x1666.jpg 2048w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_2-600x488.jpg 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\"><figcaption>The world&#8217;s worst company: how to manage change | Illustration by Andy Baraja<\/figcaption><\/figure>\n<p>In 1984, the first car came out of the old factory, with the old staff and a new culture and way of working. Soon they <strong>reached productivity and quality ratios equivalent to those of Japanese factories<\/strong> and much higher than the rest of GM&#8217;s factories.&nbsp;<\/p>\n<p>How is this possible? This is when the story, like all good stories, takes an unexpected turn.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"74\" height=\"73\" src=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Icon-04.svg\" alt=\"\" loading=\"lazy\"><\/p>\n<h2>\u201cOne-trick ponny\u201d \u2013 Replicating Change Management without clear guidance<\/h2>\n<p>With the example of NUMMI, GM believed it had the recipe for the success it was looking for and tried to replicate it.&nbsp;<\/p>\n<p>This is where the <strong>Van Nuys factory<\/strong> came into play. With a history and conflict similar to Fremont, it was, in GM&#8217;s eyes, a candidate for a similar refounding. Although this time, with lessons learned, they wanted to do it on their own, <strong>without Toyota.<\/strong>&nbsp;<\/p>\n<p><strong>It all started badly:<\/strong> at Fremont, employees saw the opportunity to get their jobs back in exchange for adopting changes; at Van Nuys, the changes started with a reduction in the workforce, as it was assumed that the Toyota model was more efficient.&nbsp;&nbsp;<\/p>\n<p><strong>Adopting a teamwork and collective responsibility mentality<\/strong> clashed with the improvements and privileges earned by many years in the same position. Change and turnover were now the norm, which clashed with that culture. This teamwork also helped to identify uncommitted people, something that generated a lot of resistance.&nbsp;<\/p>\n<p>From the management side it was not easy either. They did not understand why they could not have a special cafeteria or privileged parking spaces. Much less why they should install an <strong>Andon cordon<\/strong>:<\/p>\n<p>That <strong>mechanism invented by Toyota<\/strong> that allows anyone to stop production if something is not going as it should. Managers&#8217; bonuses depended on the volume of production, it could not be tolerated that anyone could put it at risk for the sake of quality that, after all, it could be fixed in the end.<\/p>\n<p><strong>Another problem was the idea of continuous improvement (<a href=\"https:\/\/netmind.net\/es\/sabes-que-es-kanban-te-cuento-su-historia\/\">Kaizen<\/a>). <\/strong><\/p>\n<p>If there was a problematic component in a Toyota factory, the company&#8217;s engineers would get together with the supplier&#8217;s engineers to <strong>find a solution and do a redesign<\/strong>. At GM, the central department in Detroit was not interested, mainly because their goal was to find suppliers at the lowest prices. As <strong>isolated silos<\/strong>, isolation was the norm, and collaboration offered no incentive.&nbsp;<\/p>\n<figure>\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2380\" height=\"2084\" src=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_4-1-1.jpg\" alt=\"change\" loading=\"lazy\" srcset=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_4-1-1.jpg 2380w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_4-1-300x263.jpg 300w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_4-1-1024x897.jpg 1024w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_4-1-768x672.jpg 768w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_4-1-1536x1345.jpg 1536w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_4-1-2048x1793.jpg 2048w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Gestion-del-cambio-Agile_4-1-600x525.jpg 600w\" sizes=\"auto, (max-width: 2380px) 100vw, 2380px\"><figcaption>The world&#8217;s worst company: how to manage change | Illustration by Andy Baraja<\/figcaption><\/figure>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"74\" height=\"73\" src=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Icon-02.svg\" alt=\"\" loading=\"lazy\"><\/p>\n<h2>Moral of the story: How to apply change management and transformation successfully<\/h2>\n<p>NUMMI survived for a few more years. GM tried to introduce Toyota&#8217;s system for 15 years without success, and ended up declaring bankruptcy in 2009, abandoning production at NUMMI. Toyota, with factories of its own in the USA (the learnings from doing a joint venture led them to continue by themselves), also closed its line. The Fremont facility has now a new life producing vehicles for <strong>Tesla.<\/strong>&nbsp;<\/p>\n<p>This story can teach us many things, but personally I&#8217;m sticking with two:&nbsp;<\/p>\n<h3>Change is not about following a recipe.<\/h3>\n<p>There are well-documented frameworks and methods and success stories to back them up, but that <strong>doesn&#8217;t imply that they will work as-is in any context and environment<\/strong>. So much for those who try to replicate certain models seeking to get the results by the forms and not the substance, as in a &#8220;cargo cult&#8221;.&nbsp;<\/p>\n<h3>Change needs credibility.<\/h3>\n<p>If, for example, we all seek to be a team, we will have to <strong>break down barriers, privileges and caveats<\/strong>. If the focus is on quality, we will have to align ourselves to promote the mechanisms to achieve it, instead of having objectives that contradict each other.&nbsp;<\/p>\n<h5>And one more thing:<\/h5>\n<p>Change needs <strong>at the very least understanding and complicity<\/strong>, it cannot be done against the rest of the company. But what it needs above all is <strong>alignment and explicit support<\/strong> to make it credible and decisive.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"74\" height=\"73\" src=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/Icon-03.svg\" alt=\"\" loading=\"lazy\"><\/p>\n<h2>To learn more \u2026<\/h2>\n<figure>\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"905\" src=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/EN-Gestion-del-cambio-Agile_5-scaled-1-1.jpg\" alt=\"change\" loading=\"lazy\" srcset=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/EN-Gestion-del-cambio-Agile_5-scaled-1-1.jpg 2560w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/EN-Gestion-del-cambio-Agile_5-300x106.jpg 300w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/EN-Gestion-del-cambio-Agile_5-1024x362.jpg 1024w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/EN-Gestion-del-cambio-Agile_5-768x272.jpg 768w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/EN-Gestion-del-cambio-Agile_5-1536x543.jpg 1536w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/EN-Gestion-del-cambio-Agile_5-2048x724.jpg 2048w, https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/EN-Gestion-del-cambio-Agile_5-600x212.jpg 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\"><figcaption><\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>It was the worst company in the world, and it was the best company in the world \u2026 Japan&#8217;s incredible boom in the late 1980s is a phenomenon that is difficult to understand for those who did not live through it. It was a major shock with ripples that reached into popular culture, but it&hellip;<\/p>\n","protected":false},"author":707,"featured_media":86505,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22001328],"tags":[],"best_practice":[22001383],"authors_rel":[],"class_list":["post-86431","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-center","best_practice-lean-change-management-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The world&#039;s worst company: how to manage change- Netmind<\/title>\n<meta name=\"description\" content=\"Learn the basic elements to apply change management in the transformation of companies, with the case of the worst company in the world.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The world&#039;s worst company: how to manage change\" \/>\n<meta property=\"og:description\" content=\"Learn the basic elements to apply change management in the transformation of companies, with the case of the worst company in the world.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/\" \/>\n<meta property=\"og:site_name\" content=\"Netmind\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-25T13:50:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-24T16:23:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/MicrosoftTeams-image-8-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1241\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alonso Alvarez\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"The world&#039;s worst company: how to manage change\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alonso Alvarez\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/\"},\"author\":{\"name\":\"Alonso Alvarez\",\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/#\\\/schema\\\/person\\\/80a1f3a6f06a208083ae9575a083324e\"},\"headline\":\"The world&#8217;s worst company: how to manage change-EN\",\"datePublished\":\"2023-04-25T13:50:17+00:00\",\"dateModified\":\"2025-02-24T16:23:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/\"},\"wordCount\":1270,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/netmind.net\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/MicrosoftTeams-image-8-1.jpg\",\"articleSection\":[\"Knowledge Center\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/\",\"url\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/\",\"name\":\"The world's worst company: how to manage change- Netmind\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/netmind.net\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/MicrosoftTeams-image-8-1.jpg\",\"datePublished\":\"2023-04-25T13:50:17+00:00\",\"dateModified\":\"2025-02-24T16:23:13+00:00\",\"description\":\"Learn the basic elements to apply change management in the transformation of companies, with the case of the worst company in the world.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/#primaryimage\",\"url\":\"https:\\\/\\\/netmind.net\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/MicrosoftTeams-image-8-1.jpg\",\"contentUrl\":\"https:\\\/\\\/netmind.net\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/MicrosoftTeams-image-8-1.jpg\",\"width\":2560,\"height\":1241,\"caption\":\"change\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/knowledge-center\\\/the-worlds-worst-company-how-to-manage-change-en\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/netmind.net\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Sin categorizar\",\"item\":\"https:\\\/\\\/netmind.net\\\/en\\\/category\\\/sin-categorizar\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The world&#8217;s worst company: how to manage change-EN\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/netmind.net\\\/en\\\/\",\"name\":\"Netmind\",\"description\":\"Digital Business Transformation | Agile Transformation | Business Analysis\",\"publisher\":{\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/netmind.net\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/#organization\",\"name\":\"Netmind\",\"url\":\"https:\\\/\\\/netmind.net\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/netmind.net\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/NM-BTS-Logo-2021_Blue-1.svg\",\"contentUrl\":\"https:\\\/\\\/netmind.net\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/NM-BTS-Logo-2021_Blue-1.svg\",\"width\":360.64,\"height\":82,\"caption\":\"Netmind\"},\"image\":{\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/netmind.net\\\/en\\\/#\\\/schema\\\/person\\\/80a1f3a6f06a208083ae9575a083324e\",\"name\":\"Alonso Alvarez\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/721c506736f5f20b62eae52e29f6a7dd906086e9e8f64bf49e127795b5c498fe?s=96&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/721c506736f5f20b62eae52e29f6a7dd906086e9e8f64bf49e127795b5c498fe?s=96&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/721c506736f5f20b62eae52e29f6a7dd906086e9e8f64bf49e127795b5c498fe?s=96&r=g\",\"caption\":\"Alonso Alvarez\"},\"description\":\"Alonso Alvarez\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The world's worst company: how to manage change- Netmind","description":"Learn the basic elements to apply change management in the transformation of companies, with the case of the worst company in the world.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/","og_locale":"en_US","og_type":"article","og_title":"The world's worst company: how to manage change","og_description":"Learn the basic elements to apply change management in the transformation of companies, with the case of the worst company in the world.","og_url":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/","og_site_name":"Netmind","article_published_time":"2023-04-25T13:50:17+00:00","article_modified_time":"2025-02-24T16:23:13+00:00","og_image":[{"width":2560,"height":1241,"url":"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/MicrosoftTeams-image-8-1.jpg","type":"image\/jpeg"}],"author":"Alonso Alvarez","twitter_card":"summary_large_image","twitter_title":"The world's worst company: how to manage change","twitter_misc":{"Written by":"Alonso Alvarez","Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/#article","isPartOf":{"@id":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/"},"author":{"name":"Alonso Alvarez","@id":"https:\/\/netmind.net\/en\/#\/schema\/person\/80a1f3a6f06a208083ae9575a083324e"},"headline":"The world&#8217;s worst company: how to manage change-EN","datePublished":"2023-04-25T13:50:17+00:00","dateModified":"2025-02-24T16:23:13+00:00","mainEntityOfPage":{"@id":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/"},"wordCount":1270,"commentCount":0,"publisher":{"@id":"https:\/\/netmind.net\/en\/#organization"},"image":{"@id":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/#primaryimage"},"thumbnailUrl":"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/MicrosoftTeams-image-8-1.jpg","articleSection":["Knowledge Center"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/","url":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/","name":"The world's worst company: how to manage change- Netmind","isPartOf":{"@id":"https:\/\/netmind.net\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/#primaryimage"},"image":{"@id":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/#primaryimage"},"thumbnailUrl":"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/MicrosoftTeams-image-8-1.jpg","datePublished":"2023-04-25T13:50:17+00:00","dateModified":"2025-02-24T16:23:13+00:00","description":"Learn the basic elements to apply change management in the transformation of companies, with the case of the worst company in the world.","breadcrumb":{"@id":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/#primaryimage","url":"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/MicrosoftTeams-image-8-1.jpg","contentUrl":"https:\/\/netmind.net\/wp-content\/uploads\/2023\/04\/MicrosoftTeams-image-8-1.jpg","width":2560,"height":1241,"caption":"change"},{"@type":"BreadcrumbList","@id":"https:\/\/netmind.net\/en\/knowledge-center\/the-worlds-worst-company-how-to-manage-change-en\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/netmind.net\/en\/"},{"@type":"ListItem","position":2,"name":"Sin categorizar","item":"https:\/\/netmind.net\/en\/category\/sin-categorizar\/"},{"@type":"ListItem","position":3,"name":"The world&#8217;s worst company: how to manage change-EN"}]},{"@type":"WebSite","@id":"https:\/\/netmind.net\/en\/#website","url":"https:\/\/netmind.net\/en\/","name":"Netmind","description":"Digital Business Transformation | Agile Transformation | Business Analysis","publisher":{"@id":"https:\/\/netmind.net\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/netmind.net\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/netmind.net\/en\/#organization","name":"Netmind","url":"https:\/\/netmind.net\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/netmind.net\/en\/#\/schema\/logo\/image\/","url":"https:\/\/netmind.net\/wp-content\/uploads\/2020\/08\/NM-BTS-Logo-2021_Blue-1.svg","contentUrl":"https:\/\/netmind.net\/wp-content\/uploads\/2020\/08\/NM-BTS-Logo-2021_Blue-1.svg","width":360.64,"height":82,"caption":"Netmind"},"image":{"@id":"https:\/\/netmind.net\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/netmind.net\/en\/#\/schema\/person\/80a1f3a6f06a208083ae9575a083324e","name":"Alonso Alvarez","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/721c506736f5f20b62eae52e29f6a7dd906086e9e8f64bf49e127795b5c498fe?s=96&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/721c506736f5f20b62eae52e29f6a7dd906086e9e8f64bf49e127795b5c498fe?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/721c506736f5f20b62eae52e29f6a7dd906086e9e8f64bf49e127795b5c498fe?s=96&r=g","caption":"Alonso Alvarez"},"description":"Alonso Alvarez"}]}},"_links":{"self":[{"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/posts\/86431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/users\/707"}],"replies":[{"embeddable":true,"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/comments?post=86431"}],"version-history":[{"count":0,"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/posts\/86431\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/media\/86505"}],"wp:attachment":[{"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/media?parent=86431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/categories?post=86431"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/tags?post=86431"},{"taxonomy":"best_practice","embeddable":true,"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/best_practice?post=86431"},{"taxonomy":"authors_rel","embeddable":true,"href":"https:\/\/netmind.net\/en\/wp-json\/wp\/v2\/authors_rel?post=86431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}