{"id":81162,"date":"2021-12-23T05:10:04","date_gmt":"2021-12-23T10:10:04","guid":{"rendered":"https:\/\/netmind.net\/en\/?post_type=product&#038;p=81162"},"modified":"2026-04-17T20:51:31","modified_gmt":"2026-04-17T18:51:31","slug":"itil-4-managing-professional-transition","status":"publish","type":"product","link":"https:\/\/netmind.net\/en\/formacion\/uncategorized\/itil-4-managing-professional-transition\/","title":{"rendered":"ITIL\u00ae 4 \u2013 Managing Professional Transition"},"content":{"rendered":"\t\t<div data-elementor-type=\"product-post\" data-elementor-id=\"81162\" class=\"elementor elementor-81162\" data-elementor-post-type=\"product\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e2df7fb e-flex e-con-boxed e-con e-parent\" data-id=\"3e2df7fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50ae9544 elementor-widget elementor-widget-text-editor\" data-id=\"50ae9544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span data-preserver-spaces=\"true\">Introduction<\/span><\/h2><p><span data-preserver-spaces=\"true\">The ITIL\u00ae 4 Managing Professional Transition module is designed to enable professionals with ITIL\u00ae Expert certification or who have 17 credits in ITIL\u00ae v3 to transition to ITIL\u00ae 4 easily and obtain the ITIL\u00ae 4 Managing Professional certification by attending the course and passing the exam.<\/span><\/p><p><span data-preserver-spaces=\"true\">The ITIL\u00ae 4 Managing Professional Transition module consists of the core elements of the following modules:<\/span><\/p><ul><li><span data-preserver-spaces=\"true\">ITIL\u00ae 4 Foundation.<\/span><\/li><li><span data-preserver-spaces=\"true\">ITIL\u00ae 4 Specialist: Create, Deliver and Support<\/span><\/li><li><span data-preserver-spaces=\"true\">ITIL\u00ae 4 Specialist: Drive Stakeholder Value<\/span><\/li><li><span data-preserver-spaces=\"true\">ITIL\u00ae 4 Specialist: High-Velocity IT<\/span><\/li><li><span data-preserver-spaces=\"true\">ITIL\u00ae 4 Strategist: Direct Plan and Improve<\/span><\/li><\/ul><p><span data-preserver-spaces=\"true\">Now you can take this ITIL\u00ae 4 course remotely, as we have enabled this course within OpenClass, so you can continue training from home with Netmind.<\/span><\/p><p><span data-preserver-spaces=\"true\">If you want to see other online courses to do the training in a non-classroom way, please access directly to <a href=\"\/en\/openclass-virtual-training-solution\/\" target=\"_blank\" rel=\"noopener\">OpenClass<\/a>.<\/span><\/p><h2><span data-preserver-spaces=\"true\">Objectives<\/span><\/h2><p><span data-preserver-spaces=\"true\">Managing Professional Transition provides practical and technical guidance on creating, delivering, and supporting successful IT-enabled services, teams, and workflows.<\/span><\/p><p><span data-preserver-spaces=\"true\">Upon completion of this course, students will be able to:<\/span><\/p><p><strong>ITIL\u00ae 4 Foundation<\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Understand the basic concepts of service management.<\/span><\/li><li><span data-preserver-spaces=\"true\">Understand how the ITIL\u00ae Guiding Principles can help an organization adopt and adapt service management.<\/span><\/li><li><span data-preserver-spaces=\"true\">The 4 dimensions of service management<\/span><\/li><li><span data-preserver-spaces=\"true\">Understand the purpose and components of the ITIL\u00ae Service Value System (SVS)<\/span><\/li><li><span data-preserver-spaces=\"true\">Understanding the activities of the service value chain<\/span><\/li><\/ul><p><strong>ITIL\u00ae 4 Specialist: Create, Deliver and Support<\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Understand how to plan and create a service value stream to make, deliver and support services<\/span><\/li><li><span data-preserver-spaces=\"true\">Understand how relevant ITIL\u00ae practices contribute to the creation, delivery and support across SVS and value streams<\/span><\/li><li><span data-preserver-spaces=\"true\">Understand how to create, deliver and support services<\/span><\/li><\/ul><p><strong>ITIL\u00ae 4 Specialist: Drive Stakeholder Value<\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Understand how to design Customer journeys<\/span><\/li><li><span data-preserver-spaces=\"true\">Understand how to foster stakeholder relationships<\/span><\/li><li><span data-preserver-spaces=\"true\">Understand how to shape demand and define service offerings.<\/span><\/li><li><span data-preserver-spaces=\"true\">Knowing on-board and off-board customers and users.<\/span><\/li><li><span data-preserver-spaces=\"true\">Knowing how to act together to ensure continuous value co-creation (consumption\/service provision)<\/span><\/li><li><span data-preserver-spaces=\"true\">Know how to realize and validate service value.<\/span><\/li><\/ul><p><strong>ITIL\u00ae 4 Specialist: High-Velocity IT<\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Understand the concepts of the high-velocity nature of the digital enterprise, including the demand it places on IT<\/span><\/li><li><span data-preserver-spaces=\"true\">Understand the digital product lifecycle in the ITIL\u00ae &#8220;operating model.&#8221;<\/span><\/li><li><span data-preserver-spaces=\"true\">Understand the importance of the ITIL\u00ae Guiding Principles and other fundamental concepts for delivering high-velocity IT<\/span><\/li><\/ul><p><strong>ITIL\u00ae 4 Strategist: Direct Plan and Improve<\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Understand the scope of what needs to be directed and\/or planned, and know how to use the fundamental principles and methods of direction and planning in that context<\/span><\/li><li><span data-preserver-spaces=\"true\">Understand the role of Governance, Risk and Control (GRC), and know-how to integrate the principles and methods into the value system of the service<\/span><\/li><li><span data-preserver-spaces=\"true\">Understand and know how to use the fundamental principles and methods of Communication and Organizational Change Management to drive planning and improvement.<\/span><\/li><\/ul><h2><span data-preserver-spaces=\"true\">Student profile<\/span><\/h2><p><span data-preserver-spaces=\"true\">IT managers, IT department managers, software development or technology project managers, project managers, analysts with responsibility for projects and, in general, anyone whose professional needs require them to be responsible for: the strategic definition of Information Technology in the company, the relationship between customers and IT service providers, managers of the relationship with external suppliers of products and services related to Information Technology, those responsible for finance in IT organizations.<\/span><\/p><h2><span data-preserver-spaces=\"true\">Prerequisites<\/span><\/h2><p><span data-preserver-spaces=\"true\">Candidates must have earned a minimum of 17 credits with ITIL\u00ae v3 Foundation modules and ITIL\u00ae v3 Intermediate \/ Practitioner modules or an ITIL\u00ae Expert certificate. Those with ITIL\u00ae 4 Foundation plus 15 credits from the ITIL\u00ae v3 Intermediate \/ Practitioner modules may also take the ITIL\u00ae 4 Foundation plus 15 credits from the ITIL\u00ae v3 Intermediate \/ Practitioner modules.<\/span><\/p><p><span data-preserver-spaces=\"true\">For students who choose the distance learning option, it will be necessary to have an up-to-date computer to follow the online classes.<\/span><\/p><h2><span data-preserver-spaces=\"true\">Course Materials<\/span><\/h2><p><span data-preserver-spaces=\"true\">Each student will receive a copy of the documentation prepared by the ITpreneur plus a copy of the sample exam with the reasoned answers.<\/span><\/p><h2><span data-preserver-spaces=\"true\">Methodology<\/span><\/h2><p><span data-preserver-spaces=\"true\">This is a presential, active and participative course. The instructor will introduce the contents using a demonstrative method. The participants will assimilate the knowledge through real application cases.\u00a0<\/span><\/p><p><span data-preserver-spaces=\"true\">Test exercises will be carried out to prepare the student to pass the actual exam.<\/span><\/p><h2><span data-preserver-spaces=\"true\">Certifications<\/span><\/h2><p><span data-preserver-spaces=\"true\">All students who complete the exam will receive the ITIL 4\u00ae Managing Professional certification from Axelos, the owner of ITIL.<\/span><\/p><p><span data-preserver-spaces=\"true\">35 Project Management Institute\u00ae PDUs are awarded for attending this course.<\/span><\/p><p><span data-preserver-spaces=\"true\">As of November 1, 2019, the authorized certification body (<a href=\"https:\/\/www.axelos.com\/\" target=\"_blank\" rel=\"noopener\">AXELOS<\/a>) makes it mandatory to take the exam associated with this training.<\/span><\/p><p><em>PMI is a registered trademark of the Project Management Institute, Inc.<\/em><\/p><h2><span data-preserver-spaces=\"true\">Accreditation<\/span><\/h2><p><span data-preserver-spaces=\"true\">A Letter of Course Attendance will be issued only to students with an attendance of more than 75% and a Diploma of Achievement if they also pass the evaluation test.<\/span><\/p><h2><span data-preserver-spaces=\"true\">ITIL\u00ae 4 &#8211; Managing Professional Transition<\/span><\/h2><p><strong><span data-preserver-spaces=\"true\">1. Introduction<\/span><\/strong><\/p><p><strong><span data-preserver-spaces=\"true\">2. Foundation<\/span><\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Key Service Management Concepts<\/span><\/li><li><span data-preserver-spaces=\"true\">ITIL\u00ae Guiding Principles<\/span><\/li><li><span data-preserver-spaces=\"true\">The Four Dimensions of Service Management<\/span><\/li><li><span data-preserver-spaces=\"true\">ITIL Service Value System<\/span><\/li><li><span data-preserver-spaces=\"true\">Service Value Chain<\/span><\/li><\/ul><p><strong><span data-preserver-spaces=\"true\">3. Create, deliver and support<\/span><\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Planning and Building a Service Value Stream (SVS)<\/span><\/li><li><span data-preserver-spaces=\"true\">How ITIL practices contribute to SVS creation, delivery and support<\/span><\/li><li><span data-preserver-spaces=\"true\">How to Create, Deliver and Support Services<\/span><\/li><\/ul><p><strong><span data-preserver-spaces=\"true\">4. Driving stakeholder value<\/span><\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">The concept of customer journeys<\/span><\/li><li><span data-preserver-spaces=\"true\">Knowing how to foster stakeholder relationships<\/span><\/li><li><span data-preserver-spaces=\"true\">Knowing how to shape demand and define service offerings<\/span><\/li><li><span data-preserver-spaces=\"true\">Knowing how to engage and disengage customers and users<\/span><\/li><li><span data-preserver-spaces=\"true\">Knowing how to act together to ensure continuous co-creation of value<\/span><\/li><li><span data-preserver-spaces=\"true\">Learning how to realize and validate service value<\/span><\/li><\/ul><p><strong><span data-preserver-spaces=\"true\">5. High-speed IT<\/span><\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">The high-speed nature of the digital enterprise<\/span><\/li><li><span data-preserver-spaces=\"true\">The digital product lifecycle in terms of the ITIL &#8220;operating model.&#8221;<\/span><\/li><li><span data-preserver-spaces=\"true\">ITIL&#8217;s guiding principles and other concepts fundamental to high-speed IT delivery<\/span><\/li><\/ul><p><strong><span data-preserver-spaces=\"true\">6. Direct planning and improvement<\/span><\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">The scope of control, objectives, policies and guidelines<\/span><\/li><li><span data-preserver-spaces=\"true\">The role of governance, risk and compliance and how to integrate it into SVS<\/span><\/li><li><span data-preserver-spaces=\"true\">Organizational change management<\/span><\/li><\/ul><p><strong><span data-preserver-spaces=\"true\">7. Exam preparation, practice exams and exams<\/span><\/strong><\/p><p><strong><span data-preserver-spaces=\"true\">JST 365 | JST365 | JST-365<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction The ITIL\u00ae 4 Managing Professional Transition module is designed to enable professionals with ITIL\u00ae Expert certification or who have 17 credits in ITIL\u00ae v3 to transition to ITIL\u00ae 4 easily and obtain the ITIL\u00ae 4 Managing Professional certification by attending the course and passing the exam. The ITIL\u00ae 4 Managing Professional Transition module consists&hellip;<\/p>\n","protected":false},"featured_media":22116455,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[],"product_tag":[],"best_practice":[],"class_list":{"0":"post-81162","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","7":"first","8":"instock","9":"virtual","10":"sold-individually","11":"taxable","12":"product-type-course"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ITIL\u00ae 4 \u2013 Managing Professional Transition - Netmind<\/title>\n<meta name=\"description\" content=\"\u25b7 ITIL\u00ae 4 Managing Professional Transition course at Netmind. Take this course to build, deliver and support IT teams. 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