Leading Virtual Teams

Introduction

The tools and technological capabilities available to us today give organizations the opportunity and ability to work in a more delocalized and global way. With many benefits also come new challenges – especially for those charged with leading these new virtual teams. Assuming a leader’s role does not change simply by the introduction to a virtual environment, challenges that might have already existed in the physical environment can be expanded when trying to overcome them virtually.

Throughout this course, students will learn to identify and constructively solve these challenges in a way that achieves a cohesive, productive, and trustworthy virtual team relationship.

Objectives

At the end of this course students will be able to:

• Identify the main challenges facing the leader and the team when working in virtual environments
• Discover techniques and tools that help them successfully face these challenges
• Identify the mindset changes required by the virtual team leader
• Create a Remote Teams Handbook

Student Profile

This course is designed for anyone in professional in leadership positions, including Directors, Managers, Project Managers, Product Managers, Team Leaders, HR Managers, Agile Coaches, Scrum Masters, Developers, or anyone else who wishes to enhance their professional skill set by learning to develop people, teams, and organizational structures in a way that optimizes their ability to work remotely.

Prerequisites

Attendees must have some experience leading teams.

Course Materials

Each student will receive a copy of the course documentation prepared by Netmind.

Methodology

Engaging and interactive course. Our instructors teach all course materials using the demonstrative method; the participants learn new concepts through exercises and real application practices.

Certification

There is no official certification issued for attending this class. However, students will earn 7 credit hours for their attendance.

Accreditation

A certificate of attendance will be issued to students who attend the course for at least 75% of the duration.

Course Outline

1. Introduction and welcome
2. What is the role of the Leader?
3. Types of virtual machine configurations
4. Main challenges of the leader when working with virtual teams
5. How to transmit the vision, values ​​and objectives?
6. Techniques and tools
7. How to manage and create the environment of trust?
8. Washing instructions to generate empathy and become known as a team
9. Intentional communication: synchronous vs. asynchronous
10. How do we facilitate the development of people?
11. Competency matrix
12. Learning matrix
13. Friendly Reminders
14. Mindset model of a virtual leader (mindset, values, actions, behaviors, results)
15. Experimentation