Lean Change Management

Introduction

We are in a constant state of change, where changes are getting more complex and happening faster. There are technological changes, economic changes, energy changes, social changes (just to name a few types) that, in turn, cause even more change in business models and relationships. Organizations must learn how to manage the volatility, uncertainty, complexity, and ambiguity of their environment (VUCA).

Traditional change management approaches are often not enough to successfully manage this new paradigm of continuous change. This course teaches students how to apply agile values, principles, and techniques to change management. An agile change management approach enables continuous learning of individuals and organizations in order to develop and maximize their capacity to adapt to change.

Objectives

At the end of this course students will be able to:

• Apply agile values, principles, and techniques in a context of organizational change
• Understand the keys to enable cultural change
• Overcome resistance to change using agile principles and techniques
• Understanding the process of change as a continuous learning process in a VUCA context (volatility, uncertainty, complexity, and ambiguity)
• Understand the keys to agile leadership and good communication in the processes of change
• Involve the right people in change management
• Use techniques and tools to successfully manage agile change

Student Profile

Change managers, business managers, CIOs, technology department directors, heads of software development or technology projects, program or project managers, project analysts, and anyone who is responsible for organizational change management.

Prerequisites

Attendees must be involved in or participate in organizational change management. They should preferably have basic knowledge of management in general (project management, program management, change management), and basic knowledge of agile principles and values.

Course Materials

Each student will receive a copy of the course documentation prepared by Netmind.

Methodology

Engaging and interactive course. Our instructors teach all course materials using the demonstrative method; the participants learn new concepts through exercises and real application practices.

Certification

There isn’t an official certification associated with this class. However, students will earn 14 credit hours.

Accreditation

A certificate of attendance will be issued to students who attend the course for at least 75% of the duration.

Course Outline

1. Introduction
   1. Why lean change management?
   2. Approaches to change management
   3. Why agile?
   4. Incremental change
2. Change in People
   1. Learning and changing
   2. How do people learn?
3. Change in Leadership
   1. Stakeholder management and communication
   2. Servant leadership
   3. Value orientation
   4. The change team
4. Organizational Culture
   1. Organizational metaphors
   2. What is culture?
   3. Cultural change
   4. Culture hacking
5. Preparation for Change
   1. Impact of change
   2. Force Field Analysis
6. Change Vision and Planning
   1. Change vision
   2. Objectives and Key Results (OKR)
   3. Roadmap and experimentation
7. Execution of Change
   1. Experiments
   2. Prioritization and selection of experiments
   3. Use of Canvas
   4. “Work out loud”
8. Lean Change Management Case Study