

Measure Value by Measuring User Behavior
Here’s the situation: you’re working on developing a product or service, and know for sure that it has to add value. But what does value
Here’s the situation: you’re working on developing a product or service, and know for sure that it has to add value. But what does value
Organizational Change Management is the practice of enabling people to adopt change. At the core, it is about understanding that facilitating or leading change is,
Organizational culture can be defined as the established and accepted system of behaviors, values, beliefs, and assumptions that are shared by an organization. That is,
While the responsibility to learn belongs to each person, not to the organization, it is the responsibility of the organization to create an environment in which this can happen. Collective learning is needed to
I know we’ve said it, but it is hard to talk about change in any sense without noting that we are facing a new paradigm
I can’t tell you how many times in class I hear students say things like: “My boss should be in this training,” “My clients will
One of the most common questions I hear in organizations that I work with is: “When will we finish our agile transformation?” This question is based
“Organizational change is a dangerous journey.” (The Effective Change Manager’s Handbook , 2015) Dangerous because we are in a context of complexity and uncertainty. Because it involves
This article is about viruses, but in a metaphorical sense. I want to talk about a good kind of virus – the virus of change and
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