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Business Analysis Overview



Business Analysis Overview
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In order for business analysis to be successful in organizations, both the IT and business community must embrace the business analysis process. This course presents the business analysis role to managers and others who lead and work with business analyst professionals. The course can be used as a working session to discuss how your organization will implement the business analysis process and approaches for eliciting, analyzing and communicating requirements.

Both large and small organizations are realizing the benefits of using business analysis professionals on all of their application development projects. A business analysis professional acts as a liaison between business people who have a business problem and technology people who know how to create automated solutions. Improving the communication between your business areas and your IT team significantly increases the quality of the systems developed.

By understanding business analysis you will be able to maximize the impact your individual business analysis professionals and overall business analysis practice will have on your organization.


  • The positive impact a strong business analysis practice can have on your organization
  • The key characteristics of a successful business analysis professional
  • Tips for managing and working with business analysis professionals
  • Current industry trends impacting business analysis

Student Profile

This course is a management overview of business analysis for managers, supervisors, and project managers who work with business analysts.


There are no prerequisites to attend this course.

Course Materials

Each student will receive a copy of the course documentation prepared by Netmind.


Engaging and interactive course. Our instructors teach all course materials using the demonstrative method; the participants learn new concepts through exercises and real application practices.


There isn’t an official certification associated with this course. However, students will earn  3 credit hours for their attendance.


A certificate of attendance will be issued to students who attend the course for at least 75% of the duration.

Course Outline

  1. Introduction
    1. Group Exercise: Identify problems and opportunities that can be addressed by business analysis practices
    2. Discuss positive impacts good business analysis practices have on organizations
  2. Business Analysis Role
    1. Learn the scope of the business analysis role
    2. Understand how the role is used in the industry
    3. Discuss the key characteristics of a successful business analysis professional
  3. Tips for Managing Business Analysis Professionals
    1. Support the requirements elicitation process
    2. Understand the most productive BA work environments
    3. Learn the importance of requirements reviews and collaboration
  4. Current Industry Trends
    1. Provide overview of the International Institute of Business Analysis (IIBA®)
    2. Learn the Project Manager and Business Analysis partnership framework
    3. Discuss considerations for the PM/BA combined role
    4. Understand Agile development approaches and the impact on business analysis
  5. Develop Your Action Plan / Course Summary
    1. Develop an Action Plan with next steps to improve your BA practice
    2. Student questions/discussion topics

Public Classes

Currently, we don't have any public sessions of this course scheduled. Please let us know if you are interested in adding a session.

See Public Class Schedule

Course Details


JJM 460


0.5 days

Delivery Mode

Virtual, Face-to-Face

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3372 Peachtree Rd NE, Ste 115
Atlanta, GA 30326
T. +1 (678) 366.1363

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