Lean Change Agent

Introduction

In the age of digital transformation, organizations must change their ways of working, thinking, and innovating in order to continue competing in today’s world. Managing organizational changes in today’s environments of complexity and uncertainty requires new approaches like those introduced by Lean Change Management.

Lean Change Management is a collection of knowledge, practices, and techniques inspired by Agile, Lean, and Lean Startup thinking that are designed to help organizations keep up with today’s accelerated pace of change.

It consists of a continuous cycle that starts from the generation of insights (or ideas), the identification of options, and the definition, execution, and measurement of experiments. This cycle is carried out continuously, encouraging conversation and alignment between the people who have to go through change.

Throughout the workshop, participants will be able to share experiences, reflect, and implement modern techniques for organizational change management, and acquire the knowledge necessary to start using them in their day-to-day life. Get a sneak peak at some more course content in our 4 Actionable Lean Change Management Practices article.

Attendees of this course will receive their Lean Change Management Explorer badge.

Objectives

At the end of this course students will be able to:

• Use the Lean Change Management Change Model and apply it in a context of real change
• Identify the values and principles of agility in the Lean Change Management change model
• Recognize the ecosystem of organizational change and experience different techniques to analyze the impact of change on that ecosystem
• Understand the benefits of working with the Lean Change Management Change Canvases to encourage alignment, evaluate which to use within a given context, and create a Strategy Change Canvas for the workshop’s case study
• Design, classify, and monitor change experiments
• Identify how people react to change and understand how to influence them to mobilize

Student Profile

Anyone who is responsible for or involved in the organizational change processes and who has a need to implement changes in an agile and flexible manner. From Change Agents and Organization Leaders at all levels to people in the Systems, Human Resources, or Transformation areas (such as agile transformation offices or project and process offices).

Prerequisites

We recommend that attendees be currently involved in or have participated in organizational change management.

Course Materials

Each student will receive a copy of the course documentation prepared by Netmind and a PDF copy of the book “Lean Change Management, Innovative Practices for Managing Organizational Change” by the creator of Lean Change Management, Jason Little.

Methodology

Engaging and interactive course. Our instructors teach all course materials using the demonstrative method; the participants learn new concepts through exercises and real application practices.

Certification

Students who attend this course will receive their Lean Change Management Explorer badge. Get more information on this certification.

Additionally, students will earn 16 credit hours.

Accreditation

A certificate of attendance will be issued to students who attend the course for at least 75% of the duration.

Course Outline

1. What is Lean Change Management?
   1. What is different about Lean Change Management?
   2. Applying Agile to Change Management
2. The Ecosystem of Change
   1. Seeing the big picture
   2. Understanding how influence works
   3. Intended and unintended consequences
3. Alignment
   1. Change Canvases
   2. Creating a shared understanding
   3. Focusing on dialogue on communication
4. Experiment
   1. Prioritization of options
   2. Experimenting with change activities
   3. Hacks, experiments, and activities
   4. How experiments fit into the big picture
5. Personas
   1. Response to resistance
   2. Balance between the art and the science of change
   3. Understanding the influence

Other Notes

This course is a total of 16 hours and is presented in either four 4-hour virtual sessions or two 8-hour face-to-face sessions.