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Lean IT is the extension and adaptation of Lean Manufacturing (a management model widely used in industrial processes) to IT environments. Lean IT helps organizations and IT departments provide better services to their customers, eliminating anything that isn’t meant to deliver value. Lean focuses on understanding customer value, continuous improvement of the processes that provide this value, how to manage performance, the form of organization, and the attitudes and behaviors needed.
Lean IT applies to the entire IT domain, from requirements to maintenance. Applying Lean IT involves both management and employees.
Lean IT is complemented by most guides in best practices, such as ITIL, providing a series of tools that allow organizations to analyze and improve all its areas of action.
This three-day course prepares students for Lean IT Foundation certification and demonstrates the application of Lean in real case studies.
At the end of this course students will be able to:
Managers and technicians with direct or indirect responsibility for Information Systems, and in general, any IT professional with an interest in the management of services and the continuous improvement of their quality.
We recommend students have professional experience in IT departments or companies.
Each student will receive a copy of the course documentation prepared by Netmind. As well as a Lean IT Foundation exercise manual and sample exams.
Engaging and interactive face-to-face course. Our instructors teach all course materials using the demonstrative method; the participants learn new concepts through exercises and real application practices.
This course prepares students for the Lean IT Foundation certification exam (not included in the course). Get details on the Lean IT Foundation certification exam.
Additionally, students will earn 21 credit hours for their attendance.
A certificate of attendance will be issued to students who attend the course for at least 75% of the duration.
Part 1: Lean IT Foundation
Part 2: Case Study
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