Introduction
This course covers the core elements of Microsoft 365 business administration: Microsoft 365 tenant and service management, Office 365 administration, Microsoft 365 identity management, Microsoft 365 security management, and Microsoft 365 compliance manager. In service and tenant management, you will learn how to configure your Microsoft 365 tenant, including your organization profile, tenant subscription options, component services, user accounts and licenses, and security groups. You will also learn how to manage your tenant, which includes the configuration of tenant roles and the management of the health of tenant services.
With your Microsoft 365 tenant firmly in place, you will examine the key components of Office 365 administration. You will then move on to Office 365 configuration, with a primary focus on configuring Office client connectivity. Finally, you will examine how to manage Microsoft 365 applications for business implementations (formerly Office 365 ProPlus), from user-driven client installations to centralized implementations.
It will continue with an in-depth examination of Microsoft 365 identity synchronization, focusing on Azure Active Directory Connect. You will learn how to plan and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section concludes with an overall view of application implementation and external access. You will then examine how to design and manage solutions for external access.
Next, in Microsoft 365 security management, you will examine the most common types of threat vectors and data breaches that organizations face today, and learn how Microsoft 365 security solutions address these security threats. You will be introduced to Microsoft Secure Score and Azure Active Directory Identity Protection. You will then learn how to manage Microsoft 365 security services, including Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links.
With Microsoft 365 security components now firmly in place, you will examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, information rights management, the Secure/Multipurpose Internet Mail Extensions (S/MIME), Office 365 message encryption, and Data Loss Prevention (DLP). It will then dive deeper into archiving and retention, paying special attention to on-premises records management in SharePoint, archiving and retention in Exchange, and retention policies in the Security & Compliance Center.
Now that you understand the key aspects of data governance, you will examine how to implement them, including building barriers in Purview. After that, you will focus on managing data governance in Microsoft 365, including email retention, troubleshooting retention policies and failed policy suggestions, as well as resolving issues related to confidential data.
Objectives
By actively participating in this course, you will learn the following:
- Configure and manage your Microsoft 365 tenant.
- Configure Office 365.
- Manage Office 365 ProPlus implementations.
- Plan and implement identity synchronization.
- Implement applications and external access.
- Microsoft 365 security metrics.
- Microsoft 365 security services.
- Microsoft 365 Threat Intelligence.
- Data governance in Microsoft 365.
- Archive and retention in Office 365.
- Data governance in Microsoft 365.
Participant Profile
This course is designed for individuals aspiring to the role of Microsoft 365 Enterprise administrator and who have completed one of the role-based Microsoft 365 administrator certification paths.
Prerequisites
It is highly recommended that participants:
- Have completed a role-based administrator course, such as Messaging, Teamwork, Security and Compliance, or Collaboration.
- Have a competent understanding of DNS and basic functional experience with Microsoft 365 services.
- Have a competent understanding of general IT practices.
- Have knowledge of PowerShell.
Course Materials
A copy of the official Microsoft course materials.
Methodology
Active and participative course delivered through demonstrations, practical exercises, and clinical analysis based on all the theoretical topics taught by the instructor to address real cases related to the product. The trainer will also use different dynamics to enable group work in the classroom, such as challenges, assessment exams, and real-life cases to prepare for the associated Microsoft certification exam, if applicable.
Certifications
This course is certified by Microsoft®.
Assessment based on group and individual activities. The faculty will provide continuous feedback to each participant at the end of the activities.
The terms of additional certification services are subject to those established by the license owner or the authorized certification body.
Accreditation
A Certificate of Attendance for course MS 102 will be issued only to participants with an attendance above 75%, and a Diploma of Achievement will be awarded if they also pass the assessment test.
Microsoft 365 Administrator Contents
Module 1: Configuring Microsoft 365 tenant
- Configure your Microsoft 365 experience
- Manage user accounts and licenses in Microsoft 365
- Manage security groups in Microsoft 365
- Implement your domain services
Module 2: Microsoft 365 tenant administration
- Configure administrative roles in Microsoft 365
- Service and status management in Microsoft 365
- Deploy Microsoft 365 Apps in business environments
- Analyze Microsoft 365 workspace data with Microsoft Viva Insights
Module 3: Implementing identity synchronization
- Explore identity synchronization
- Prepare for identity synchronization in Microsoft 365
- Implement directory synchronization tools
- Manage synchronized identities
- Manage user access in Microsoft 365
Module 4: Introduction to Microsoft 365 Security Metrics
- Threat vectors and data breaches
- The zero trust model
- Security solutions in Microsoft 365
- Introduction to Microsoft Secure Score
- Privileged identity management
- Introduction to Azure Active Directory Identity Protection
Module 5: Managing security services in Microsoft 365 Defender
- Introduction to Exchange Online Protection
- Introduction to Microsoft Defender for Office 365
- Manage safe attachments
- Manage safe links
Module 6: Implementing threat protection using Microsoft 365 Defender
- Explore threat intelligence in Microsoft 365 Defender
- Implement app protection using Microsoft Defender for Cloud Apps
- Implement endpoint protection using Microsoft Defender for Endpoint
- Implement threat protection using Microsoft Defender for Office 365
Module 7: Introduction to data governance in Microsoft 365
- Explore data governance solutions in Microsoft Purview
- Explore archiving and records management in Microsoft 365
- Explore data retention in Microsoft 365
- Explore message encryption in Microsoft Purview
Module 8: Implementing compliance in Microsoft 365
- Explore compliance in Microsoft 365
- Implement internal risk management using Microsoft Purview
- Implement information barriers using Microsoft Purview
- Explore data loss prevention in Microsoft Purview
- Implement data loss prevention in Microsoft Purview
Module 9: Managing compliance in Microsoft 365
- Implement data classification for sensitive information
- Explore sensitivity labels
- Implement sensitivity labels
MS-102 / MS102
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