Design Thinking. Develop Innovative Products and Services


Design Thinking. Develop Innovative Products and Services
Share on facebook
Share on twitter
Share on linkedin


Design Thinking does is not about finding the perfect solution to a problem; it’s an exploratory process to find the best possible solution to a problem. Under this premise, applying Design Thinking processes involves logic, reasoning, and  classic induction and deduction  principles, with which we are more familiar.

Instill an understanding of how to use design thinking for innovation within your organization in this course. The interactive, hands-on experience introduces non-designers to the design thinking process and steps through problem-solving and solution-creation. Students will obtain a knowledge of how design thinking works and how to apply design thinking tools and techniques to their own work. Let your creativity loose!


At the end of this course students will be able to:

  • Understand the benefits of Design Thinking
  • Apply Design Thinking techniques when starting a new product or service
  • Identify the Design Thinking stages:
    • Comprehension
    • Ideation
    • Prototyping
    • Evaluation
  • Learn and practice Comprehension techniques
  • Learn and practice Ideation techniques
  • Learn and practice Prototyping techniques
  • Learn and practice Evaluation techniques
  • Learn how to run a Design Thinking workshop

Student Profile

Business Consultants, IT Directors, Technology Department Directors, Technology Project Managers, Project Managers, Project Analysts, those who are responsible for projects, and, in general, anyone who is responsible for bringing valuable ideas into the design of new processes, products, and solutions.


It is recommended that attendees have some experience in designing solutions and project management knowledge.

Course Materials

Each student will receive a copy of the course documentation prepared by Netmind.


Engaging and interactive face-to-face course. Our instructors teach all course materials using the demonstrative method; the participants learn new concepts through exercises and real application practices.


A certificate of attendance will be issued to students who attend the course for at least 75% of the duration.


There isn’t an official certification associated with this course. However, students will earn 14 credit hours for their attendance.

Course Outline

  1. Design Thinking
    1. Why think like a designer?
    2. Differences from the traditional model
    3. Design Thinking application examples
  2. Phases of Design Thinking
    1. Phase I: Discover
    2. Phase II: Define
    3. Phase III: Develop
    4. Phase IV: Deliver
  3. Designing in practice
    1. Designing a Business Strategy
    2. Designing Digital User Experiences
    3. Designing User-Centered Services and Projects

Public Classes

Currently, we don't have any public sessions of this course scheduled. Please let us know if you are interested in adding a session.

See Public Class Schedule

Course Details


JJM 271


2 days

Delivery Mode

Request Info

Related Courses

Agile Analysis Boot Camp

Detailing Business Data Requirements

Business Process Analysis

Almost done!

Please check your email to confirm your subscription.

Join our #AlwaysLearning Community

Onsite Training Request

Please provide the information below to help us to customize your solution. 

Contact Us

Netmind US
296 South Main Street, Suite 300
Alpharetta, GA 30009-1973
T. +1 (678) 366.1363
F. +1 (678) 366.1983

Office Hours:
Monday – Friday, 8:30-5:00EST

General Inquiries:

Sales Inquiries:

Request Information