Kanban System Design (KMP I)

Introduction

Learn the fundamentals of the Kanban Method. Experience Kanban with a simulation game and hands-on exercises to design a Kanban board.

Learn the Kanban Method and the concepts of flow, pull, and collaborative improvement.

The class includes a Kanban simulation as well as interactive exercises to design an actual Kanban System.

Become faster and more responsive, with better risk management and governance.

Objectives

At the end of this course students will be able to:

• Describe and explain the Kanban Method.
• List Kanban principles and practices.
• Visualize different types of work.
• Visual board design and ticket design.
• Deal with interrupted work and multi-tasking.
• Design single service Kanban systems.
• Manage commitment points/meetings.
• Understand pull systems.
• Understand classes of service.
• Learn how to create flow in the work.

Student Profile

Professionals who are accountable for service delivery. Managers and team members who want to start a Kanban initiative or get more out of their current Kanban system.

Prerequisites

Attendees are expected to have some experience in service delivery, or have read “Kanban” by David J Anderson or “Kanban from the Inside” by Mike Burrows.

Course Materials

Each student will receive a copy of the official Lean Kanban University documentation according to the contents of the course. Students will receive the eBook “Kanban: Successful Evolutionary Change for Your Technology Business”, by David Anderson, or a 50% discount voucher for “Kanban from the Inside”, by Mike Burrows.

Methodology

Engaging and interactive face-to-face course. The instructor introduces content using the demonstrative method; the participants learn new concepts through exercises and real application practices. The trainer will also use different dynamics that allow group work in the classroom as challenges.

Accreditation

Attendance certificate will be issued only to students with an attendance of more than 75%, and diploma will be issued to students who pass the evaluation test.

Certification

This training is certified by Lean Kanban University. It is Step 1 in earning the Kanban Management Professional (KMP) certificate.

For attending this course, students are awarded 14 PDUs from the Project Management Institute.

Course Outline

1. Introduction
2. The Meaning of Kanban
3. Definition of the Kanban Method
4. Experiencing the practices with a Kanban simulation
5. Using a Kanban System
6. Introduction to STATIK
7. Case Study
8. Sources of Dissatisfaction
9. Demand Analysis
10. Capability Analysis
11. Modeling the Workflow
12. Designing the Kanban System
13. Classes of Service
14. Frequencies, replenishment
15. Ticket Design
16. Board Design