SAFe Scrum Master - SSM Certification

SAFe Scrum Master – SSM Certification
Share on facebook
Share on twitter
Share on linkedin


In this two-day course, attendees will gain an understanding of the role of a Scrum Master in a SAFe enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise and prepares attendees to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe organization. This includes learning the key components of Agile at scale development, how Scrum is facilitated throughout the enterprise, and how to execute Iteration Planning.
Attendees will also discover how to build high performing Agile teams by becoming a servant leader and coach, and how to coach those teams to deliver the maximum business value at scale. SAFe 4 Scrum Master (SSM) certification signifies that people are prepared to perform the role of Scrum Master in a SAFe environment, increasing their value to teams and organizations that are implementing SAFe.


At the end of this course students will be able to:

  • Describe Scrum in a SAFe enterprise.
  • Facilitate Scrum events.
  • Facilitate iteration planning and effective iteration execution.
  • Support effective Program Increment execution.
  • Support relentless improvement.
  • Coach Agile teams for maximum business results.
  • Support DevOps implementation.
  • Perform the role of the Scrum Master.
  • Build high-performing teams by becoming a servant leader and coach.

Student Profile

The following individuals will benefit from this course:

  • New Scrum Masters who need to perform the role
  • Existing Scrum Masters who would like to understand their role in the context of a SAFe enterprise
  • Team Leads who want to understand the Scrum Master role
  • SAFe Release Train Engineers who want to coach Scrum Masters on their role


All are welcome to attend the course, regardless of experience. However, the following prerequisites are highly recommended for those who intend to take the SAFe® Scrum Master (SSM) certification exam:

  • Familiarity with Agile concepts and principles
  • Awareness of Scrum, Kanban, and eXtreme Programming (XP)
  • Working knowledge of software and hardware development processes

Course Materials

The class registration includes:

  • A copy of the official SAFe® by Scaled Agile documentation.
  • Printed workbook
  • Preparation and eligibility to take the SAFe® 4 Scrum Master (SSM) exam
  • One-year membership to the SAFe Community Platform
  • Course certificate of completion

Attendees must attend both days of the course in order to qualify for the exam.


The teacher will introduce the contents using the demonstration method, through explanations, examples and videos, among other ways, the participants will assimilate the knowledge through the application or real practices.


Attendance certificate will be issued only to students with an attendance of more than 75%, and diploma will be issued to students who pass the evaluation test.


Attending this course prepares individuals to take the SAFe 4 Scrum Master exam in order to receive the SAFe Scrum Master (SSM) certification.

Attendees who pass the certification exam will receive:

  • SAFe Scrum Master certificate
  • A SAFe 4 Scrum Master digital badge to promote your accomplishment online
  • A one-year certified membership as a SAFe Scrum Master, which includes access to the SSM Community of Practice
  • A SAFe Scrum Master certification usage guide with SSM certification marks
  • Access to a variety of learning resources to support certified professionals during their SAFe journey

Certificates expire one year from the date the certification is earned.

Exam Details:

  • Exam Name: SAFe® 4 Scrum Master Exam
  • Exam Format: Multiple choice; Multiple select
  • Exam Delivery: Web-based (single-browser), closed book, no outside assistance, timed
  • Exam Access: Candidates can access the exam within the SAFe Community Platform upon completion of the SAFe 4 Scrum Master course
  • Exam cost – First exam attempt is included as part of the course registration fee if the exam is taken within 30 days of course completion. Each retake attempt costs $50.
  • Exam Duration: Once the exam begins, candidates have 90 minutes (1.5 hours) to complete the exam
  • Number of Questions: 45
  • Passing Score: 33 out of 45 (73%)
  • Language – English
  • Retake policy – Second attempt on exam (first retake) can be done immediately after first attempt. Third attempt requires a 10-day wait. Fourth attempt requires a 30-day wait. Contact for any retake questions.
  • Sample Test Questions

More information about the exam can be found here.

Attendees may be eligible to apply for 16 PDUs toward their continuing education requirements with the Project Management Institute (PMI) for PMP, PgMP, and PMI-ACP certifications.

Attendees may be eligible to apply for SEUs under Category C, toward earning or renewing their CSP through Scrum Alliance.

Conditions of additional certification services are subject to the terms of the license owner or of the authorized certification authority.

Course Outline

  1. Introducing Scrum in SAFe
    1. Examine basic Agile development concepts
    2. Explore Scrum basics
    3. Position an Agile Team in a SAFe Enterprise
  2. Characterizing the role of the Scrum Master
    1. Examine the responsibilities of the Scrum Master role
    2. Explore the characteristics of an effective Scrum Master
  3. Experiencing PI Planning
    1. Prepare to experience PI Planning
    2. Create and review draft PI plans
    3. Finalize plans and establish business value
    4. Review final plans and commit to a set of PI Objectives
    5. Facilitate an effective PI Planning process
  4. Facilitating Iteration Execution
    1. Experience an Iteration
    2. Plan the Iteration
    3. Track the Iteration progress
    4. Refine the Backlog
    5. Facilitate the Iteration Review and System Demo
    6. Continuously deploy with DevOps
    7. Release on Demand
    8. Facilitate relentless improvement
  5. Finishing the PI
    1. Coach the IP Iteration
    2. Facilitate the Inspect and Adapt Workshop
  6. Coaching the Agile Team
    1. Act as a servant leader
    2. Facilitate effective SAFe Team events
    3. Coach the Agile Team using powerful questions
    4. Guide team collaboration and resolve conflicts

Public Classes

Dec 9, 2019 - Dec 10, 2019
8:30 - 4:30 EST

Course Details


JJM 147


2 days

Delivery Mode

Request Info

Related Courses

Agile Analysis Boot Camp

Detailing Business Data Requirements

Business Process Analysis

Almost done!

Please check your email to confirm your subscription.

Join our #AlwaysLearning Community

Onsite Training Request

Please provide the information below to help us to customize your solution. 

Contact Us

Netmind US
296 South Main Street, Suite 300
Alpharetta, GA 30009-1973
T. +1 (678) 366.1363
F. +1 (678) 366.1983

Office Hours:
Monday – Friday, 8:30-5:00EST

General Inquiries:

Sales Inquiries:

Request Information