Digital Inside | Netmind drives the first ITIL 5 certifications
IT service management is undergoing a period of profound evolution. The arrival of ITIL® 5 represents a key update for technology teams, which today must operate in increasingly agile and automated environments shaped by artificial intelligence, observability, system reliability, and the need to continuously generate value for the business.
In this context, this media appearance is part of the PIONEERS IN ITIL 5 campaign, an initiative through which Netmind is highlighting its role in bringing the new standard to the Spanish market and in training the first professionals certified in this new version. As a firm specialized in technological talent transformation and part of the BTS group, Netmind has quickly incorporated this new framework into its training portfolio to help professionals and organizations prepare for the current and future challenges of the IT function.
This milestone reinforces Netmind’s commitment to the evolution of IT Service Management and to the development of the capabilities technology teams need to adapt to new operating models. Through programs such as ITIL® 5 Foundation and ITIL® Foundation Bridge, the company supports professionals in understanding the main changes introduced by the framework, connecting theory with real-world situations linked to AI adoption, automation, the creation of new technical roles, and the continuous improvement of digital services.
At Netmind, we understand that becoming certified in ITIL® 5 is not only about obtaining a new credential, but about acquiring a more up-to-date, practical, and strategic vision of technology management. This first generation of certified professionals represents an important step toward continuing to prepare organizations for a landscape in which technology, talent, and new ways of working must advance together.
To learn how Netmind is contributing to the dissemination of ITIL® 5 in Spain and to the preparation of IT teams for the challenges of the next decade, we invite you to read the full article through the following link.