Introduction

In this course, you will learn about various Teams management tools, security and compliance features for Teams, network requirements for Teams deployment, and different Teams settings and policies for managing collaboration and communication experience in Teams. You will learn about Teams architecture.

Specifically, you will learn about the integration between Microsoft Teams and various workloads and services in Microsoft 365. You will learn about security and compliance features for Teams, including conditional access, MFA, Threat, alerts, DLP policies, eDiscovery, and information barrier policies.

You will also learn about preparing the environment for a Microsoft Teams deployment, including upgrading from Skype for Business to Microsoft Teams, network settings, and managing Microsoft Teams endpoints. Lastly, you will learn how to create and manage teams and membership, including internal and external users. You will further learn about different settings and policies to drive collaboration and communication experiences in Microsoft Teams.

Objectives

At the end of the course, students will be able to know:

• What is Microsoft Teams, and how the components work together
• How to implement Governance, Security and Compliance for Microsoft Teams
• How to prepare an organizations environment for a Microsoft Teams deployment
• How to deploy and manage teams
• How to drive collaboration and communication experiences in Microsoft Teams
• Techniques to manage and troubleshoot communication in Microsoft Teams

Student profile

Students in this course are interested in Microsoft Teams or passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans to deploy, configures, and manage Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with different workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

Prerequisites

• A proficient understanding of basic functional experience with Microsoft 365 services.
• Professional knowledge of general IT practices, including using PowerShell.

Course Materials

Students will receive a copy of the official Microsoft documentation.

Methodology

This is an active and participatory course through demonstrations, practical exercises and user analysis of all theoretical topics taught by the trainer to address real cases of the related product.

The trainer will also use different dynamics that allow group work in the classroom, such as challenges, assessment tests and actual cases to prepare for the associated Microsoft certification exam, if that is the case.

Certification

This course is certified by Microsoft®.

The evaluation is continuous, based on group and individual activities. The instructor will give constant feedback to each participant.

After the course, participants will complete an evaluation test that they must pass with more than 75% correct answers. They will have one hour for its completion.

The conditions for additional certification services are subject to the terms of the license owner or the approved certification authority.

Accreditation

A Certificate of Attendance will be issued only to students with an attendance of more than 75% and a Diploma of Achievement if they also pass the evaluation test.

Course Outline

Module 1: Get started with managing Microsoft Teams

• Explore Microsoft Teams
• Deploy and manage Microsoft Teams
• Implement governance and lifecycle management for Microsoft Teams

Module 2: Implement security and compliance for Microsoft Teams

• Manage access for external users
• Implement security for Microsoft Teams
• Implement compliance for Microsoft Teams

Module 3: Prepare the environment for a Microsoft Teams deployment

• The transition from Skype for Business to Microsoft Teams
• Plan and configure network settings for Microsoft Teams

Module 4: Manage chat, teams, channels, and apps in Microsoft Teams

• Create and manage teams
• Manage collaboration experiences for chat and channels
• Manage apps for Microsoft Teams

Module 5: Manage meetings and virtual events in Microsoft Teams

• Manage meetings and virtual events experiences
• Configure and manage Microsoft Teams devices

Module 6: Manage to call in Microsoft Teams

• Manage phone numbers
• Manage Phone System for Microsoft Teams
• Troubleshoot audio, video, and client issues

MS 700 | MS700 | MS-700