Recently, I held a workshop at the Agile Trends Festival for participants to experience the design thinking process and experiment with applying it at the organizational
“The best way to predict the future is to design it.” (RB Fuller) In this article I want to discuss design and also sustainability, systems
Recently, I was fortunate to be asked to present at the Agile Trends Spain Festival, an online event that was focused around the theme of
As customer experiences become more and more digital, we have to change how we interact. For most organizations, the days of winning over a customer
User experience is an essential factor in the success or failure of a product or service. However, it is not always easy to empathize with
What are Story Cubes? Rory O’Connor, an Irish consultant specializing in creativity training, realized the power of images and that the simpler they were, the
Within the Design Thinking process, one of the most important phases often doesn’t get the necessary attention in needs: the research phase. Why the research phase?
What is Disruptive Innovation? Disruptive innovation is not about having some breakthrough innovation. Disruptive innovation has a very specific definition. It refers to basically redesigning
When something happens in a project that affects its development, our go-to response is usually to fix the issue and move on. However, we cannot
Recently, I presented our new Design Thinking: The Secret Ingredient to Innovation webinar. I wasn’t able to answer all the questions asked during the session and wanted
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