Quality in Project Management


Quality in Project Management
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The objective of the course is to provide students with the knowledge and skills necessary to properly implement and apply correct quality management in IT projects.


At the end of this course students will be able to:

  • Understand the concept of quality
  • Understand what quality represents in IT
  • Appreciate the importance of quality in processes
  • Distinguish the four quality levels in a project: good, correct, useful, and valid
  • Know the advantages of implementing a correct quality strategy in IT projects

Student Profile

IT Directors, Directors of Technology Departments, Heads of Software Development or Technological Projects, Project Directors, and, in general, anyone who actively participates in the IT project management.


We recommend students have experience in managing IT projects to attend this course.

Course Materials

Each student will receive a copy of the course documentation prepared by Netmind.


Engaging and interactive face-to-face course. Our instructors teach all course materials using the demonstrative method; the participants learn new concepts through exercises and real application practices.


There isn’t an official certification associated with this course. However, students will earn 7 credit hours for their attendance.


A certificate of attendance will be issued to students who attend the course for at least 75% of the duration.

Course Outline

  1. Introduction to Quality
    1. Concepts and evolution of quality
    2. Quality in products and services
    3. Process quality and  product  quality
    4. Test vs. Check
    5. Analysis of the quality cost
  2. Quality in Projects
    1. Levels of quality: good, correct,  useful, and valid
    2. Stages in Quality Management
    3. Plan for quality: the strategy
    4. Quality control: the techniques
    5. Quality assurance: the guarantee
  3. Quality in IT Projects
    1. Life cycle of quality in IT projects
    2. Product- and service-based quality
    3. Product or service description
    4. Quality criteria
    5. Quality in intermediate products
    6. Product Review Techniques
    7. Acceptance or delivery criteria
  4. Quality in the Organization
    1. Quality organization
    2. The Project Office

Public Classes

Currently, we don't have any public sessions of this course scheduled. Please let us know if you are interested in adding a session.

See Public Class Schedule

Course Details


JJM 102


1 day

Delivery Mode

Virtual, Face-to-Face
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Netmind US
296 South Main Street, Suite 300
Alpharetta, GA 30009-1973
T. +1 (678) 366.1363
F. +1 (678) 366.1983

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Monday – Friday, 8:30-5:00EST

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