Introduction

In the age of digital transformation, organizations must change their ways of working, thinking, and innovating in order to continue competing in today’s world. Managing organizational changes in today’s environments of complexity and uncertainty requires new approaches like those introduced by Lean Change Management. 

Lean Change Management is a collection of knowledge, practices, and techniques inspired by Agile, Lean, and Lean Startup thinking that are designed to help organizations keep up with today’s accelerated pace of change. 

Throughout the workshop, participants will be able to share experiences, reflect, and implement modern techniques for organizational change management, and acquire the knowledge necessary to start using them in their day-to-day life, and become exceptional change agents. 

Objectives

At the end of this course students will be able to: 

• Know in depth the modern change management model of LCM and apply it in their real context of change 
• Apply Agile values and principles in change management 
• Apply Agile practices to complex change programs 

• Reduce uncertainty by progressing iteratively through change 
• Learn new ways to deal with resistance to change by changing our way of thinking about change  

Student Profile

Anyone who is responsible for or involved in the organizational change processes and who has a need to implement changes in an agile and flexible manner. From Change Agents and Organization Leaders at all levels to people in the Systems, Human Resources, or Transformation areas (such as agile transformation offices or project and process offices). 

Prerequisites

We recommend that attendees be currently involved in or have participated in organizational change management. 

Course Materials

Each student will receive a copy of the course documentation prepared by Netmind and a PDF copy of the book “Lean Change Management, Innovative Practices for Managing Organizational Change” by the creator of Lean Change Management, Jason Little. 

Methodology

Engaging and interactive course. Our instructors teach all course materials using the demonstrative method; the participants learn new concepts through exercises and real application practices.. 

Accreditation

Students who attend this course will receive their Lean Change Management Explorer badge. Get more information on this certification. 

Additionally, students will earn 16 credit hours.

Course duration 

This course is a total of 16 hours and is presented in four 4-hour virtual sessions or two 8-hour face-to-face sessions. 

Course Outline

Introduction to Lean Change Management 

LCM Ecosystem 

• Traditional vs agile approaches
• Main triggers that determine the change approach
• Linear vs. feedback-driven approaches to change

LCM Engine 

• Insights, options and experiments

5 Universals of Change 

• Purpose over urgency
• Doalogue over broadcasting
• Co-creation over buy-in
• Experimentation over task execution
• Response to change over resistance

The Modern Change Agent 

• The Exceptional 8

Continuous Alignment 

• Change canvases
• Creating shared understanding using Lean Coffe

Experimenting through change 

• When to use experiments
• The main elements of an experiment
• Types of experiments depending on the level of uncertainty
• Culture hacking

MVCP – Minimum Viable Change Framework  

• Traditional Change Strategy vs LCM
• Components of the Change Strategy

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