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Vendor Management and RFP Process



Vendor Management and RFP Process


Selecting the right vendor and vendor solution is crucial for businesses. Since vendors are not under your organization’s control, there is inherent risk in selecting and maintaining vendor services and solutions. This third party set-up also requires navigation of the vendor management relationship.

This course takes you through steps to avoid the issues and risks around the RFP Process and helps you determine what deliverables need to be included in the RFP and how to develop those deliverables. The workshops will provide practice and feedback on those deliverables and set you up for success on your next RFP project.


  • Understand the reason behind issuing a Request For Proposal
  • Determine the requirements and level of detail necessary to include in the RFP
  • Prioritize the requirements
  • Develop a schedule for the RFP
  • Send the RFP to vendors
  • Evaluate responses to the RFP
  • Select the appropriate vendor

Student Profile

This course is designed for analysts and other professionals involved in the process of selecting suppliers and products.


We recommend that the student has already attended our Essential Skills for Business Analysis course or has an equivalent experience before enrolling in this course.

Course Materials

Each student will receive a copy of the course documentation prepared by Netmind.


Engaging and interactive course. Our instructors teach all course materials using the demonstrative method; the participants learn new concepts through exercises and real application practices.


This course is included in our Business Analysis Certification Program. By attending this course, students earn credit towards the BA Associate and BA Certified certifications, as well as credit towards the Strategy and Solution Evaluation Badge.

Additionally, students will earn 14 credit hours for their attendance.


A certificate of attendance will be issued to students who attend the course for at least 75% of the duration.

Course Outline

  1. Introduction
    1. What is a Request for Proposal?
    2. Introduction to the RFP process
  2. Scope
    1. Scope the RFP Effort
      1. Understanding the Business Need for the RFP
      2. Identify Problems or Opportunities
      3. Identify Key Objectives
    2. Workshop: Start to Scope the RFP Project
    3. Identify Scope of Requirements
      1. Identify Capabilities Affected by the Problem/Opportunity
      2. Identify Impacted Parties and High Level Data using the Context Level Data Flow Diagram
      3. Identify Business Risks based on Impacted Parties
    4. Workshop: Complete the Scope of the RFP Project
    5. Determine the Level of Detail Needed in the RFP based on Scope
    6. Workshop: Determine Deliverables to Produce for RFP
  3. Define Solution Requirements
    1. Define User Stories and/or Use Cases
      1. Workshop: Determine Sample Use Cases
    2. Determine Technique to Describe Use Cases
      1. Workshop: Select Technique(s) and Develop Artifacts for Selected Use Case
        1. Workflow diagrams
        2. Screens/Prototypes
        3. Use Case Detail/Test Cases
    3. Determine Data and Business Rules Involved in Use Cases
      1. Workshop: Document Data and Business Rules for Selected Use Case
    4. Prioritize Functionality
      1. Workshop: Prioritize Use Cases
    5. Determine Non-Functional Requirements
    6. Determine Technical Requirements
      1. Discussion: Non-Functional and Technical requirements for your Use Case or Solution
  4. Develop the RFP and Implement Solution
    1. Develop the RFP Schedule
    2. Review the RFP Worksheet
      1. Workshop: Determine changes needed for your RFP
    3. Determine Evaluation Criteria
    4. Send RFP to Vendors
    5. Evaluate Vendor Responses
    6. Select Top Vendors based on Evaluation Criteria
    7. Communicate with Vendors Selected
      1. Workshop: Plan Vendor Communication for your RFP (demos, presentations)
    8. Select Top Vendor based on Results
    9. Negotiate Vendor Contract
    10. Implement the Solution
      1. Workshop: Implementation Planning Items
  5. Class Summary
    1. Summary of Vendor Management and RFPs
    2. Develop an Action Plan with next steps on the student’s current project
    3. Student questions/discussion topics

Public Classes

Currently, we don't have any public sessions of this course scheduled. Please let us know if you are interested in adding a session.

See Public Class Schedule

Course Details


JIS 456


2 days

Delivery Mode

Virtual, Face-to-Face


BA Certified

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