Change Management Week

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Customer-Centricity for Value-Driven Product Delivery Webinar
Materials

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More on Customer-Centricity

Learn how to utilize the 5 stages of design thinking to reverse the chain of creation and put end users at the center of solution design from the beginning.

Upcoming session starting November 16!

Use the SCAMPER technique to reduce work, reuse elements of what you already have, recycle ideas into a new purpose… or reinvent a solution.

Conduct workshops that produce actual results! Consider these key aspects to engage participants and make it an efficient use of time + tips from our experts.

The 5 Whys is a systematic questioning tool that goes beyond the obvious solution to find the real cause of a problem. Here’s how to use it!

Formación

  • Sensibilización en la importancia de las e-Competences
  • Capacitación Técnica y en Gestión de la Tecnología
  • Formación a medida
  • Adaptación de contenidos propios a formación presencial y online

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